How To Fix Error 963 In Google Play Store

How To Fix Error 963 In Google Play Store:

Here are some easy fix for users who can’t install app due to Android Error 963 in Google Play Store. The solutions on this post can also be used to resolve similar Android error 907. Due to this bug, users can’t update or download apps from Google Play. The most effective fix for “app” could not be downloaded due to an error code (963) has been to uninstall updates for Google Play from the app settings. If that solution didn’t work for your Android smartphone, you can try several other methods mentioned in this post. All the methods are easy to follow even for a novice user.

google play store error 963

If you are a HTC One smartphone user, the error may have started after updating the HTC Lock Screen app. Just uninstalling it will solve the problem. This error may also pop up when you try to download or update an app in your SDcard instead of your phone’s internal memory. In that case unmount the SDcard before app update or download. All the solutions for Google Play error 963 are explained step-by-step below.

How To Fix Error 963 In Google Play Store:

Method #1: Uninstalling Updates

  • Firstly, go to settings > apps > all
  • Select Google Play Store > uninstall updates
  • Then, open Google Play Store and try to download or update the app or game.

Method #2: Clear Cache and Data

  • Go to settings options > apps > all
  • Select Google Play Store
  • Then, tap on ‘clear cache and data’
  • Now, open the Google Play Store and try for downloading or updating the app.

Method #3: Unmount SD Card

  • Go to settings
  • Select storage option > click on ‘Unmount sd card’
  • Then, open Google Play Store and try for the app downloading or updating that was causing error
  • Go back to storage > remount the sd card.

Method #4: Move apps to Internal memory

  • Go to settings > apps > all
  • Select the app that was causing error 963 during update
  • Click on ‘Move to Internal memory’ option.
  • Then, open Google Play Store and try to download or update the app or game.
  • You can also move the apps back to sd card or you can leave it in internal memory.

Method #5: Remove Google Account and Add it Again

  • Go to Settings > Accounts
  • Select on Google > Gmail account
  • Click on Menu > Remove account

Method-6: Uninstalling update for HTC One M8

  • Go to Settings > apps > all > HTC lock screen
  • Click on Force stop > clear data > Uninstall updates
  • Then, open Google Play Store and try for the app downloading or updating that was causing error.

Conclusion: 

Follow the above mentioned guide step by step so that you get rid from the Google Play Store error 963. If you still have any confusion or any issues comment below.

Updated: December 7, 2016 — 7:14 am

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